How to proceed with an application for remote support correctly?
Do you want to simplify the work of our technician for remote support? Follow these instructions:
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1
Where to download?
Download
Download Teamviewer application that will allow our people to connect directly to your computer.
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2
Run
Run the application. It is possible to download the application first and then start it.
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3
How to confirm?
Confirm
Confirm your operating system, the application is trustworthy and can therefore run. Do not worry that would be a malicious application.
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4
Where to find ID?
Dictate
Dictate our technicians number that application reports.
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5
Wait
Now all that remains is to wait patiently until our technician detects a problem and solve it on your computer.
